Contact Us

How do I report a fake listing?

Open the property page and tap "Report listing", or email us with the property URL.

How long does KYC verification take?

Usually within 24 hours on business days. You'll receive an email once approved.

I'm having trouble logging in — what should I do?

Use the "Forgot password" link on the login page to reset your password. If that doesn't help, contact us.

How do I delete my account?

Email us at hello@sparklehomes.co.ke with the subject line 'Delete my account' from your registered email address.